Stay Safe, Stay with Confidence
WELCOME BACK WITH CONFIDENCE.
OUR COMMITMENT TO YOU:
Even before your arrival our team is working to provide you with our industry-leading standard of cleanliness and disinfection. We are going above and beyond for our guests with updated procedures and hospital grade cleaning measures, allowing you to sleep with a clean conscience.
THE LUXURY OF A SAFE STAY
Guest and team member safety remains the top priority at the Beverly Hilton Hotel, which is why we have elevated our protocols to an even higher standard. We worked with the International SOS/Corporate Medical Advisors, the world’s leading medical and security services company, to develop a bespoke safety plan with advanced, hospital grade cleaning measures and state-of-the-art sanitization equipment so that you can enjoy a four star experience with peace of mind.
Precautionary measures will be seen around the hotel to ensure your wellness, including markers to indicate safe distancing, sanitization systems in high-traffic areas, elevated cleaning measures, and the utilization of the environmentally responsible and ultramodern technology.
GOING ABOVE AND BEYOND
To limit unnecessary contact, we offer guests free self-parking throughout their stay, and we are suspending valet parking for the moment. As you arrive at the reception area, masks will be available while bellmen sanitize your luggage using a UV machine, removing any traces left from your traveling.
You can now utilize contactless check-in and check-out, and any requests to the dedicated concierge can be made via text messaging to limit contact. Final folios will be sent via email.
A SEAL OF PROOF
After each room has gone through its rigorous cleaning and disinfection procedure we want to make sure it stays ready for the arrival of our guests. So as a final step the door will be sealed, proving that the room has stayed untouched. We are giving our guests the luxury of breaking the seal to a fresh room as they arrive.
ADVANCED CLEANING TECHNOLOGY AND SOLUTIONS
New sanitary measures have been put in place including Xenex UV Robots that will be deployed in public restrooms, elevators, kitchens, meeting rooms and used to disinfect luggage. Once a housekeeper completes cleaning, this germ zapping device, confirmed effective against SARS-COV-2, will be the last visitor in the guest room. Emist electrostatic disinfectant sprayers that are eight times more effective than using typical spraying devices will be used in all guest rooms and public areas. The environmentally responsible LEED and Green Seal approved cleaners and disinfectants, Pathosans, will also be used to effectively destroy pathosans.
XENEX UV ROBOTS
As a final step in the cleaning process of each room, we deploy these germ zapping devices normally only deployed in hospitals like the Mayo Clinic and Stanford Health Care. Our highly trained staff activates the robot in each room where it thoroughly cleans every inch of your room using pulses of UV-C energy.
E-MIST ELECTROSTATIC SPRAYERS
Eight times more effective than a typical spraying device, our E-mist disinfectant sprayers use an electrostatic charge so its droplets cling to surfaces and provide even coverage toevery surface.
This water-based cleaner that is LEED and Green Seal approved, is effective as it uses hypochlorous acid, the same solution produced by the human body to fight off invading pathogens. These gentle cleaning solutions leave no residue behind and can be used effectively on most surfaces where water can be used.
HILTON CLEANSTAY WITH LYSOL PROTECTION
Created in collaboration with Lysol and Dettol maker RB and Mayo Clinic, Hilton’s Cleanstay with Lysol protection incorporates hygiene standards such as: the CleanStay room eseal to indicate a guest room has not been accessed since being cleaned, extra disinfection of high-touch areas in rooms, guest accessible disinfecting Lysol wipes, enhanced cleaning for fitness centers, reduced paper amenities, contactless check-in and check-out, markers to indicate safe distancing, boosted cleaning frequency of public areas and disinfecting in high-traffic areas.